Falconer, B. (in press). Cultural Changes in Australian Military Aviation: Soft Issues at the
Sharp End. Human Factors and Aerospace Safety Journal. Ashgate Publishing, UK.
Park, J. W., Robertson, R. and Wu, C. L., (in press). Investigating the effects of airline service quality on airline image and passengers' future behavioural intentions: findings from Australian international air passengers. Journal of tourism Studies, 16 (1).
Wu, C. L. (2005). Exploring the inherent delays and operational reliability of airline schedules. Journal of Air Transport Management, 11(4), 273-282.
View the complete UNSW Aviation list of publications at the Publications webpage.